Frequently Asked Questions

If you do not see the answer to your question below, please email us at info@ravenranchstudio.com and we’ll be in touch soon..

When will I get my order?

Raven Ranch Studio typically ships all orders within 1-3 business days. For any custom orders, an estimated shipping date will be discussed when the order is placed.

How long does shipping take?

All items are shipped via USPS First-Class Mail, which includes Delivery Confirmation. Please note that Delivery Confirmation is not the same as a tracking number – you may or may not get updates about your package in transit. However, you will receive a notification when your package is delivered.

First-Class Mail has an estimated delivery of 2-5 days once the package is accepted at the post office. If you would like to upgrade your shipping to Priority Mail (2-3 days) or Express Mail (next day), please inform Raven Ranch Studio when you place your order.

  • Shipping Prices

    All Raven Ranch Studio shipping prices include the USPS shipping price plus a small additional amount to include the cost of bubble wrap or small shipping boxes. Included with shipping is a free sticker and a small jewelry gift box.

  • Insurance

    All items are not automatically insured. If you want insurance for your item, we are happy to send an invoice for your insurance payment upon your request.

  • Lost and Damaged Packages

    All lost and damaged packages after shipping are not considered Raven Ranch Studio’s liability. We do not offer refunds or replacements should something happen to your package. Please consider requesting insurance when placing your order if you have any concerns regarding the safety of your package.

  • International Orders

    Raven Ranch Studio does ship worldwide. For items weighing less than 1.5 pounds (0.7 kg), we will ship your package using First-Class Mail International. This can take up to four weeks for delivery and does not include a tracking number. For faster delivery, please consider requesting Priority Mail International (6-10 days) or Express Mail International (3-5 days). These upgraded shipping options do include a tracking number.

    Any customs, VAT, or other important fees or tariffs are the responsibility of the buyer. To avoid any unexpected or surprising additional charges, please do your research on international shipping requirements.

Do you accept returns or exchanges?

We do not offer any returns or exchanges for items that arrive exactly as described or photographed. We also do not offer returns or exchanges for custom-made pieces. To avoid unexpected disappointments, please refer to our listed sizes and measurements of the item prior to placing your order.

For any items that arrive broken or damaged, please contact Raven Ranch Studio at info@ravenranchStudio.com.

Do you use real animal skulls?

Raven Ranch Studio skulls are made of resin, which is a type of plastic. Each handcrafted skull is a premium replica cast of a real bird skull. This allows us to offer a durable, cruelty-free alternative to wearing a real animal skull.

Each skull used to create a replica was a specimen on loan from a local wildlife foundation or borrowed from a University here in Minnesota or from a bird that has an unfortunate accident. While some of our resin casings are modeled from birds and small animals who have had unfortunate fatal accidents, we do not support or engage in animal cruelty for the sake of creating our items and like to think our replicated jewelry is a way to give these animals the recognition and second life they deserve.

Where do you get your molds? Do you sell your molds?

Raven Ranch Studio’s artist, Ada, makes all of the molds herself from her own models. We do not sell any molds.

Can I make a mold of your skulls?

All work and content are copyrighted by Raven Ranch Studio. Each skull and bone casting is an original work, making all re-castings and replicated models illegal. Violators will be immediately reported and further legal action will be taken. Please note that it is acceptable to use Raven Ranch Studio’s items in your own work, as long as it is not a re-cast or replication of the original pieces.

Do you sell other types of resin cast skulls?

Because many real skulls are difficult to find or illegal to possess, it is near impossible to create other types of resin replicas. Due to additional reasons, Raven Ranch Studio mostly focuses on raven skull-themed pieces.

If there is an item you are looking for that you do not see for sale, please feel free to contact us!

Do you do custom work or alterations?

Yes! Raven Ranch Studio is more than happy to discuss custom orders. Please mail us at info@ravenranchstudio.com to discuss project ideas and pricing. We can also assist with minor customizations to your order (such as cord length, etc.) free of charge.

Do you do artist, model, or photographer collaboration projects?

Yes. As an artist-based studio, we are happy to engage in model, artist, and photographer collaborations. For collaboration inquiries, please reach out via email at info@ravenranchstudio.com

Do you offer wholesale pricing?

Raven Ranch Studio does not have an official wholesale price option. However, we do offer discounted pricing of large/bulk orders. To arrange a bulk order discount, send us a message with the items and quantities you need. We will respond with a special pricing offer based on your needs and requirements.

How do I care for my resin jewelry?

To properly care for your Raven Ranch Studio jewelry, remove all pieces prior to swimming or showering. Keep chemicals such as rubbing alcohol, hair spray, aerosols, and nail polish away from your jewelry to prevent any accidental paint removal.

What do you do with my private and sensitive information?

Raven Ranch Studio only uses the data you input on this site to process your order and send your purchases. We will NEVER share any of your personal information. For more information, please refer to our full privacy policy.

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